20 essential nonverbal skills that make leaders better communicators
Effective communication extends far beyond words. The unspoken gestures and actions that leaders employ can play a large role in conveying a message, expressing understanding and boosting overall morale.
To truly excel in their roles, leaders must recognize the pivotal role of nonverbal communication in shaping interactions and organizational culture. Below, 20 members of Business Journals Leadership Trust explore fundamental nonverbal skills leaders should prioritize to refine and improve their communication and establish a positive and productive workplace environment. Here are insights from Mark D’Agostino.
9. Presenting a professional appearance
One skill is something I call “PAD”: professional appearance demeanor. Dressing professionally, whether in person or on video — or even on the phone — affects a person’s attitude and, ultimately, their daily performance. There’s a reason you’ve likely been told to “dress the part” or “dress for success.” It’s fundamental to setting the tone for professional and proficient workplace interactions.
Mark D’Agostino, ConnectedHR